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WEBSITE LEGAL PAGE
This Privacy Policy describes how Kidiverse collects, uses, stores, shares, and protects information gathered through our Facility, website, booking systems, and all related Services.
WEBSITE LEGAL PAGE
Version 1.0 | Supersedes all prior Privacy Policies
Effective Date: May 15, 2026
This Privacy Policy describes how Kidiverse collects, uses, stores, shares, and protects information gathered through our physical Facility, our website at www.ourkidiverse.com, our online booking and check-in systems, and all related Services. Kidiverse is a family-first business serving children and their caregivers. We treat the personal information of every Guest, and especially information relating to children, with the highest standard of care.
This Policy applies to all visitors to our Facility, all users of our website, all individuals who complete a Waiver, make a booking, purchase a membership, enroll in a program, or communicate with us in any form. Where information relates to a Minor, the parent or guardian is treated as the accountable party for the purposes of consent and rights under this Policy.
Includes: full name; date of birth; email address; phone number; billing address; payment card information; digital signature; children's names and dates of birth; Guest profile data; event linkage data; class enrollment data; group size and event preferences; military identification details; organization name and Tax ID for group bookings; government-issued photo ID documents; Guest dashboard data; merchandise order data; Class Referral Program data; waitlist and interest list data; and Party Profile Form data (including celebrant details, guest group information, catering preferences, and cake specifications).
Certain intake forms use an auto-save feature that transmits form entries to Kidiverse servers as you type, before final submission. Auto-saved entries are subject to the same uses, retention periods, and security protections as submitted data.
When you visit our website: IP address and approximate location; browser type and version; pages visited and time spent; referring URL; device identifiers; and cookie and tracking data.
Our website uses Google Analytics, Meta Pixel (supporting Facebook and Instagram advertising), and similar platforms. These tools collect behavioral data. Their use of your data is governed by their respective privacy policies. Opt out of Google Analytics: tools.google.com/dlpage/gaoptout. Opt out of Meta advertising: www.facebook.com/settings/ads.
Kidiverse may use retargeting technologies to display advertisements to users who have previously visited our website. Adjust preferences through platform ad settings or via the Network Advertising Initiative: www.networkadvertising.org/choices.
Use of our complimentary Facility Wi-Fi may result in basic connection data being logged. This data is used for network management and security only.
Our Facility is monitored by video-only security cameras throughout, including all play zones, party rooms, lobbies, hallways, the snack bar area, and the front desk. Cameras do not record audio. Cameras are not installed in restrooms, changing areas, or any other location where a Guest has a reasonable expectation of privacy.
By signing the Kidiverse Waiver, you grant Kidiverse and its engaged third-party photographers (including Rogue Cinematography LLC) permission to capture and use photographs and video for Kidiverse social media and marketing use. Opt out by notifying staff in writing at the time of arrival. Security camera recording cannot be opted out of.
Kidiverse is committed to full compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. 6501 et seq. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. All personal data relating to children is collected from the parent or legal guardian.
Information about children is used solely to: verify eligibility for entry; maintain accurate occupancy and headcount records; fulfill booked events; and contact the responsible parent or guardian in an emergency. We do not use children's information for marketing purposes. We do not disclose personal information about a child to any third party except where required by court order or necessary to respond to a credible safety threat.
If you believe a child's personal information has been submitted without appropriate parental consent, contact us at info@ourkidiverse.com immediately.
We use collected information to: provide and manage our Services; process payments; maintain Waiver records; communicate about bookings and programs; conduct marketing, advertising, and outreach activities; respond to inquiries and complaints; manage group bookings; maintain occupancy records; analyze and improve our website; enforce these Terms; comply with legal obligations; and investigate incidents.
By providing information to Kidiverse in connection with any Service, you acknowledge that Kidiverse may use that information for marketing, advertising, audience development, and outreach purposes, including: personalized marketing communications; paid advertising through Meta, Google, TikTok, YouTube, and other networks; creation of custom and lookalike audiences; retargeting campaigns; conversion tracking; A/B testing; and sharing of aggregated and anonymized insights with third-party partners. Children's information will not be used for marketing purposes (see Section 3).
These include booking confirmations, Waiver receipts and reminders, payment receipts, party coordination calls, safety notices, and any communication required by law or contractual obligation.
Promotional communications about deals, events, memberships, parties, classes, field trips, and Facility news. Unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting info@ourkidiverse.com.
SMS consent is collected through a separate, clearly marked opt-in process. Two independent unchecked-by-default checkboxes: one for transactional SMS, one for marketing SMS. Neither is a condition of entry or of completing any transaction. Opt out at any time by replying STOP to any message. Message and data rates may apply.
We engage trusted third-party providers including payment processors, Cojilio (booking platform), email service platforms, Google Analytics, and Meta Pixel. These providers are authorized to use your information only to perform services on our behalf. We also share limited information with event vendors (Chef Nylah, Rogue Cinematography, and other Vendor Program participants) to fulfill booked events.
We may disclose information when required by law, court order, or lawful government request, or when reasonably necessary to protect the rights, property, or safety of Kidiverse, our Guests, our staff, or the public.
Signed Waiver records may be disclosed to Kidiverse's legal counsel, insurers, or courts in connection with any personal injury claim, dispute, or legal proceeding.
If Kidiverse undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice of any such transfer.
If you have consented to photography through the Waiver, images and video may be shared on Kidiverse's social media accounts and used in marketing materials. Withdrawal of consent does not require removal of previously published material from third-party platforms.
Our website uses: essential cookies (required for site functionality); analytics cookies (to understand visitor behavior); and marketing cookies (to deliver relevant advertising through Google and Meta platforms). By continuing to use our website, you consent to our use of cookies. You may control cookie settings through your browser preferences. Kidiverse does not currently respond to browser-level "Do Not Track" signals.
We take reasonable and appropriate measures to protect collected information, including use of secure third-party payment processors, encrypted web communications (HTTPS), and access controls on internal systems. In the event of a data breach, we will notify you and, where required, the Florida Department of Legal Affairs in accordance with the Florida Information Protection Act (FIPA), Section 501.171, Florida Statutes, within 30 days of our determination that a breach has occurred.
To exercise any of these rights, contact our Privacy Officer at info@ourkidiverse.com or call (321) 441-4898. We will respond within 30 days, or sooner where required by law.
Kidiverse is a Florida-based business subject to Florida state law, including FIPA (Section 501.171, Florida Statutes) and applicable consumer protection statutes under Chapter 501, Florida Statutes. Florida residents have the right to receive breach notification within the timeframe required by FIPA and to file a complaint with the Florida Office of the Attorney General if they believe their rights under FIPA have been violated.
Kidiverse does not engage in the sale of personal data as defined under any currently applicable Florida consumer data protection law.
Kidiverse is a Florida-based business and does not currently meet the revenue or data volume thresholds that would require mandatory compliance with the CCPA or CPRA. However, we voluntarily apply reasonable privacy practices consistent with those frameworks.
Kidiverse operates and manages all personal data from the United States. All data collected is subject to United States law. By using our Services, international visitors consent to the collection and processing of their data in the United States.
We may update this Privacy Policy at any time. Changes will be posted on our website with a revised effective date. Material changes will be communicated to active members and recent Guests by email where practicable. Continued use of our Services following notice of changes constitutes acceptance of the updated Policy.